Shipping policy

Shipping Policy

At RASIK, we are committed to delivering your orders quickly, safely, and with care. Please review our Shipping Policy below for details regarding order processing, shipping methods, delivery timelines, and other important information.

1. Order Processing

  • All orders are processed within 1–3 business days (excluding Sundays and public holidays).

  • Once your order is placed, you will receive an order confirmation via email.

  • After your order has been dispatched, you will receive a tracking number via email or SMS (where available) to track your shipment.

  • During sales, festive seasons, or other high-demand periods, order processing may take slightly longer than usual.

2. Shipping Rates & Delivery Estimates

Shipping charges (if applicable) will be calculated and displayed at checkout before payment.

Estimated Delivery Times:

  • Metro Cities: 3–5 business days

  • Other Cities & Towns: 5–7 business days

  • Remote Locations: 7–10 business days

Please note that delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

3. International Shipping

Currently, RASIK ships within India only.

If we begin offering international shipping in the future, this policy will be updated accordingly.

4. Shipping Restrictions

We reserve the right to refuse or cancel shipments to locations where delivery is not possible due to courier restrictions or other operational limitations. If this occurs, you will be notified promptly, and a full refund will be issued if payment has already been made.

5. Lost, Damaged, or Incorrect Packages

Once your order has been handed over to our courier partner, delivery is managed by the carrier.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery by emailing hellorasikstore@gmail.com. Kindly include your order number along with clear photos of the package and product. Our team will review your request and provide a suitable resolution, such as a replacement or refund, where applicable.

If your package appears to be lost, please contact us and we will assist you in coordinating with the courier partner.

6. Address Accuracy

Please ensure that your shipping address, phone number, and other delivery details are accurate when placing your order.

RASIK is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

7. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS (where available), allowing you to monitor your shipment until it reaches your doorstep.

8. Contact Us

If you have any questions regarding shipping or your order, please contact us:

RASIK

📧 Email: hellorasikstore@gmail.com

📞 Phone: +91 7020353840

⏰ Customer Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)

At RASIK, our mission is to deliver premium-quality apparel with a seamless, reliable, and hassle-free shopping experience. Thank you for choosing RASIK.